Terms of Service

Last updated: 2026-04-29

These Terms of Service (“Terms”) govern your access to and use of the Finch advertising-automation platform (the “Service”) operated by Finch Labs, Inc.(“Finch,” “we,” “us”), a Wyoming corporation with its registered address at 1908 Thomes Ave STE 44233, Cheyenne, WY 82001, USA.

By creating an account or using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility and accounts

You must be at least 18 years old (or the age of majority in your jurisdiction) and authorized to bind the entity on whose behalf you are signing up. You are responsible for keeping your credentials confidential and for all activity under your account.

2. The Service

Finch helps advertisers generate, evaluate, and evolve creative variants for Meta Ads, Google Ads, Google Analytics 4, and Shopify storefronts. The Service connects to these platforms on your behalf via OAuth, reads metrics and lead data, and uses AI models to produce ad creative and optimization suggestions.

3. Acceptable use

You agree not to:

• Violate the Platform Terms of Meta, Google, Shopify, or any other connected provider.
• Use Finch to run advertising for prohibited content, including hate speech, harassment, sexual exploitation, illegal goods, or other content prohibited by the connected platforms.
• Reverse-engineer, decompile, or attempt to extract source code or AI model weights from the Service.
• Scrape, crawl, or attempt to access the Service or its API except via the means we provide.
• Use the Service to generate spam, send unsolicited commercial messages, or impersonate third parties.
• Upload malware, infringing content, or content that violates third-party rights.
• Attempt to circumvent rate limits, authentication, or access controls.
• Resell or sublicense the Service without our written agreement.

4. Your content

You retain ownership of the creative assets, copy, audience definitions, and other materials you upload to the Service (“Customer Content”). You grant Finch a worldwide, non-exclusive, royalty-free license to host, copy, transmit, and display Customer Content solely as necessary to operate and improve the Service for you. We will not use Customer Content to train our or any third-party AI models without your prior consent.

5. AI-generated output

The Service uses AI models from Anthropic, Google, and others to generate ad copy and creative. AI output may be inaccurate, biased, or repeat content already present in our training corpus. You are responsible for reviewing AI-generated output before publishing it as advertising. Finch makes no warranty that AI output will perform, comply with platform policies, or be free of errors.

6. Plans, fees, and billing

Pricing for the Service is published at finchlabs.ai or in your account dashboard. Fees are billed in advance for each subscription period and are non-refundable except where required by law. We may change pricing on at least 30 days’ notice; changes apply to your next billing cycle.

Free trials, if offered, automatically convert to a paid plan at the end of the trial unless cancelled. You can cancel at any time from your account settings; cancellation takes effect at the end of your current billing period.

7. Termination

You may close your account at any time. We may suspend or terminate your account for violation of these Terms, non-payment, or risk to the Service or other users. We will give reasonable notice except where the breach is material or we are required to act immediately. On termination, your right to use the Service ends; we will retain or delete your data per the Privacy Policy.

8. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or usage of trade. Finch does not warrant that the Service will be uninterrupted, error-free, or that AI output will be accurate or compliant with platform policies.

9. Limitation of liability

To the maximum extent permitted by law, Finch and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or use, arising from or related to the Service. Finch’s total aggregate liability for any claim arising from these Terms or the Service will not exceed the greater of (a) the amount you paid Finch in the 12 months preceding the claim, or (b) US$100.

10. Indemnification

You agree to defend, indemnify, and hold harmless Finch and its affiliates from any third-party claim, damages, or expenses arising from (a) Customer Content you upload, (b) your use of the Service in violation of these Terms, or (c) your violation of the Platform Terms of Meta, Google, Shopify, or any other connected provider.

11. Governing law and disputes

These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict-of-laws rules. The exclusive venue for any dispute not subject to arbitration is the state or federal courts located in Laramie County, Wyoming, and you consent to personal jurisdiction there.

Either party may elect to resolve a dispute by binding arbitration administered by JAMS under its Streamlined Arbitration Rules, conducted in English in Wyoming or remotely. Each party waives the right to a jury trial and to participate in any class action or class-wide arbitration.

12. Changes to these Terms

We may revise these Terms from time to time. The updated version will be posted at this URL with a new “Last updated” date. Material changes take effect 30 days after posting (or earlier if required by law); continued use of the Service after that date constitutes acceptance.

13. Miscellaneous

These Terms, together with the Privacy Policy and any order forms, constitute the entire agreement between you and Finch regarding the Service. If any provision is held unenforceable, the remainder will continue in full force. We may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign without our written consent. Our failure to enforce a provision is not a waiver of our right to do so later.

14. Contact

Legal notices and questions about these Terms: legal@finchlabs.ai
Mailing address: Finch Labs, Inc., 1908 Thomes Ave STE 44233, Cheyenne, WY 82001, USA